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  1. Xplor
  2. Onboarding

Onboarding

Everything you need to know about onboarding to Xplor

Overview

  • Welcome Call Overview
  • Onboarding Project Overview 

Setup

  • Logging in to Xplor, Inviting Admins and Educators
  • Setup - Service Settings, Adding Rooms, Fees and more
  • Pay items - Adding extra fees like enrolment, uniform and late fees
  • Recording Bond Payments in Xplor

Data migration – QK to Xplor

  • Data preparation - QK customers
  • Parent and Child migration
  • Child Booking Migration / Checking the Bookings Report
  • Billing plans / payment method report for families  
  • Balance migration

Data Migration - New centres and other Software

  • Adding Parent & Child Profiles using the Enrolment Form
  • Adding Parent & Child Profiles - No Enrolment Form
  • Adding Bookings
  • Recording Bond Payments in Xplor

Parent Onboarding

  • Parent Onboarding Overview
  • Inviting Hub Guests
  • Resending the Welcome Email and Checking Active Parents

The Hub and Playground

  • Login details for the Hub and Playground App
  • Setting up the Playground App
  • Setting up the Hub for Parent sign ins
  • How to use the Demo Parent/Child for testing in Playground

Go Live Week

  • Go Live Week Overview
  • Monday - Attendances
  • Parent Sign-in Guide - The Hub
  • Monday - Providing CCS Codes from PRODA
  • Wednesday – Checking CCS Enrolments QK Customers
  • Creating a new CCS Enrolment - CWA and RA
See all 7 articles

Your first week of CCS and Payments

  • Service Approval Granted - how to create enrolments and backdate CCS
  • First week of Scheduled Payments

Quick Links

  • Additional ChildCare Subsidy (ACCS)
  • CWAs (Complying Written Agreements)
  • Child Care Subsidy (CCS)
  • Childcare Package and Subsidy Software
  • PRODA ChildCare Requirements
  • ChildCare Subsidy Planner
  • Operating Child Care Service Guide
  • Rocket Thoughts

Xplor Software

  • Service
  • Educator
  • Parent
  • Schools

About Xplor

  • About Us
  • Benchmark Report
  • Login

Contact Us

Monday to Friday (excl. Public Holidays)
7am - 7pm AEST
Phone: (03) 8652 1963
L5/101 Moray St, South Melbourne 3205

UK: 020 3966 2481
48 Warwick Street, London W1B 5AW

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