Office (Administrators)

Onboarding and Set Up

• Onboarding Overview

Centre Processes

• Microsoft Excel
• Update Statement Billing Window
• Expiring Attachments
• Office Hub
• Primary Carer Change
• QKFS Master Guide

See all 9 articles

New Enrolments

• New Child Enrolment
• How to save an enrolment form
• Child Re-Enrolment
• Split Care

Dashboard

• SMS Booster - Activation and FAQs
• Dashboard Widgets
• Quickview

Master Roll & Bookings

• Booking Notifications
• Master Roll
• Booking Rules & Mobile Bookings
• Digital Attendances

Comms Centre

• Comms Centre

Profiles

• Child Profiles
• Parent and Guardians Profiles
• Child Profile Tab
• Educator Profiles
• Families
• Administrator Profiles

See all 7 articles

Financial

• Parent Accounts
• Parent Account Statements
• Parent Statements: Transaction Items
• Account Statements Issuer Name
• Financial Adjustments
• Balance Adjustments

See all 8 articles

Scheduled Payments

• Scheduled Payments
• Parent Payments

Rostering

• Rostering Master Guide

Reporting

• Reports in Office
• Filtering Reports on Excel

Centre Settings

• App Settings in Office
• Discounts
• Fees
• Rooms
• Starting Blocks
• Enrolment Forms

Passwords and Login

• Login Portals, Usernames and Password Resets
• Service Login Details: HUB & Playground App
• Troubleshoot Parent Login