Home (Parent)

New Enrolment & Getting Started

• Set Up: Welcome email, logging in, forgotten password, mobile app & CWA
• Unique Email
• Xplor Security Statement

Logging in: Passwords and PINs

• Creating HUB PIN
• Parent/Guardian Login Portals and Password Reset
• Changing Password

Financial, Statements and Child Care Subsidy (CCS)

• Financial Statements: Session, Payment and Child Summaries
• Adding Bank Details to Xplor
• PayPal information for parents
• Checking your account/balance
• Financial Statements: Contact Details, Balances & Transactions
• Understanding your Statement of Entitlement CCS

See all 8 articles

Managing Bookings

• Home: Booking Management
• Creating Mobile Bookings

Attendances: Signing In and Out

• Care App: Parent sign in / out
• Home HUB: Parent Sign In / Out
• Signing In/Out: Troubleshooting Steps

Timeline: Observations, Events and Documentation

• Home: FAQ - How can I use Xplor to communicate with my centre?
• How do I download the photos from my child’s timeline?
• Monitoring and recording medical events
• What is my child's timeline?
• Care App: Posting Parent Observations
• Viewing your child's observation

Users and Permissions

• Do I have to give Google access to download the Xplor App?
• Creating Xplorers and FAQ
• Who else can see my child's photos?

Notifications

• Care App: Notifications