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General

If the article you are looking for doesn't fall into the other 3 categories, it will most likely appear here.

Release Notes & Updates

  • Release Notes: 23rd April 2021
  • Release Notes: 1st April 2021
  • Release Notes: 26th March 2021
  • Release Notes: 20th March 2021
  • Release Notes: 26th February 2021
  • Release Notes: 19th February 2021
See all 93 articles

Troubleshooting

  • Parent Password Reset
  • Google Chrome - clearing data and cache
  • How do I contact the CCS Help Desk?
  • How to create a Google account?
  • How to create an Apple ID or Google Play Account?
  • How to download Google Chrome?
See all 10 articles

Hardware & Equipment

  • Benefits of learning mobile apps
  • How do I reset the S7 device?
  • How to add a website shortcut to the home screen (Safari Browser)
  • How to lock access on an Apple iPad (Guided Access)
  • How to remove iCloud / iOS activation lock?
  • How to transfer photos to my computer?
See all 7 articles

Internal Resources

  • Resources: Occupancy Guide
  • Resources: Technology Impact Guide
  • Resource: NQS Impact Guide
  • Resources: Benchmark Snapshot Q4-2018
  • Resources: Benchmark Snapshot Q1-2019
  • National Quality Assessment and Using Xplor
See all 7 articles

Sector Materials

  • Updating Your Centre's Details on Childcare Finder
  • Understanding CCS Claims and Enrolling children
  • Australian Child Care Provider Handbook

Handy Tips

  • Enterprise Open API
  • Support Contact Resources
  • Filtering and sorting excel columns

Quick Links

  • Additional ChildCare Subsidy (ACCS)
  • CWAs (Complying Written Agreements)
  • Child Care Subsidy (CCS)
  • Childcare Package and Subsidy Software
  • PRODA ChildCare Requirements
  • ChildCare Subsidy Planner
  • Operating Child Care Service Guide
  • Rocket Thoughts

Xplor Software

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  • Educator
  • Parent
  • Schools

About Xplor

  • About Us
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Contact Us

Monday to Friday (excl Public Holidays)
7am - 7pm AEST
Phone: (03) 8652 1963
520 Bourke Street, Melbourne 3004

UK: 020 3966 2481
48 Warwick Street, London W1B 5AW

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