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General

If the article you are looking for doesn't fall into the other 3 categories, it will most likely appear here.

Release Notes & Updates

  • Release Notes: 12th January 2023
  • Release Notes: 20th December 2022
  • Release Notes: 8th December 2022
  • Release Notes: 30th November 2022
  • Release Notes: 24th November 2022
  • Release Notes: 27th October 2022
See all 155 articles

Troubleshooting

  • Parent Password Reset
  • Google Chrome - clearing data and cache
  • How do I contact the CCS Help Desk?
  • How to create a Google account?
  • How to create an Apple ID or Google Play Account?
  • How to download Google Chrome?
See all 11 articles

Hardware & Equipment

  • Benefits of learning mobile apps
  • How to lock access on an Apple iPad (Guided Access)
  • How to remove iCloud / iOS activation lock?
  • How to transfer photos to my computer?
  • Internet Connection Speed Requirements

Internal Resources

  • Resources: Occupancy Guide
  • Resources: Technology Impact Guide
  • Resource: NQS Impact Guide
  • Resources: Benchmark Snapshot Q4-2018
  • Resources: Benchmark Snapshot Q1-2019
  • National Quality Assessment and Using Xplor
See all 7 articles

Sector Materials

  • Understanding CCS Claims and Enrolling children
  • Australian Child Care Provider Handbook

Handy Tips

  • Enterprise Open API
  • Support Contact Resources
  • Filtering and sorting excel columns

Quick Links

  • Additional ChildCare Subsidy (ACCS)
  • CWAs (Complying Written Agreements)
  • Child Care Subsidy (CCS)
  • Childcare Package and Subsidy Software
  • PRODA ChildCare Requirements
  • ChildCare Subsidy Planner
  • Operating Child Care Service Guide
  • Rocket Thoughts

Xplor Software

  • Service
  • Educator
  • Parent
  • Schools

About Xplor

  • About Us
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Contact Us

Monday to Friday (excl. Public Holidays)
8am - 6pm AEDT
Phone: (03) 8652 1963
L5/101 Moray St, South Melbourne 3205

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