We have some exciting enhancements to share with our services. Remember to stay subscribed to these emails to ensure you receive helpful updates on new features.
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The following feature will be live for all services on the 11th of March.
Centre Reviews in Home App
Centres that use Home and Space can now get reviews from their families directly in Home app!
When a review is submitted, it is saved onto your centre’s Space dashboard so that you can view, manage and respond to your reviews as they come in. This feature will be enabled by default for all centres that currently use Space, but rest assured, you are in complete control of both the Home app reviews and your Space listings:
You can disable the in-app reviews at any time via a provider admin toggle in Office → Service Settings → App Settings → Reviews
You’re also able to control the visibility of your reviews via the Reviews tab within your Space service dashboard. This means you can hide all reviews with the click of a button. See the video above for more details.
In order for Home app reviews to be enabled for your service automatically:
Ensure your Space profile is up to date. Click here to access your Space dashboard.
Check that you have a valid and accurate ACECQA Service Approval ID added in Office → Service Settings
Bulk Fee Adjustment Enhancements
We’re adding two new filters to our Gap Fee Adjustments page to help services affected by COVID: Room and Day of the Week. If your service closes for a day, or needs to close a room for COVID-related reasons, you can easily waive your parents' fees.
Click here for more information about DESE’s recent updates on waiving gap fees. Check out our guide here on how to Waive Gap Fees in Bulk
Fixes & Enhancements
These bug fixes and enhancements will be live on the 4th of March.
Office: We’re now displaying withdrawn session information in the CCS Session breakdown of the parent statement in the event that a child’s CCS sessions are withdrawn. This will improve the accuracy of CCS payments displayed on a session-level to parents and administrators
Playground Web: Educators can now click-and-drag to reorder photos in Observations.
Product Monthly Wrap Ups
Did you see February’s Product Wrap Up? These Product Monthly Wrap Up articles can be accessed in our web products by clicking the lightbulb at the top of the screen.