The end of year is a busy time for childcare centres. You'll need to think about managing closures, payments and fee changes, as well as reporting updates to the Child Care Subsidy System (CCSS). Here are a few things you can do to successfully close operations for the calendar year.
You can close the rolls to make sure that no bookings are incorrectly added or charged. This is a recommnend step if you are not charging families during holiday or closure periods.
1.1. To delete bookings: Go to the master roll > Select the children by ticking the box beside their image > Click "-Delete" in the top right corner, choose the days, select start & end dates, then click preview > Select the bookings you which to delete, then click "Save."
Note: If you are charging families during this period, the rolls can be marked as absent.
1.2. If your service has allowed your parents to book in directly using the app, you can go to Settings > Service Settings > App Settings > Turn on 'Mobile Booking Request'.
To ensure that no families are charged over the holiday or closure period, you can put a Pause Payment Schedule on your service.
To do this, go to Settings > Service Settings > Payment Integrations > Pause Payments > Enter the date range > Save.
3. Notify the Government
If your centre is closing over the holiday period, you can notify CCSS of the temporary closure by accessing PRODA via Provider Entry Point (PEP).
IMPORTANT – Only an individual listed as a Person with Management or Control of the Provider can log onto the PEP and make changes to service information. Approved providers should ensure they have adequate personnel system access in place at all times to be able to meet all CCS approval notification requirements.