4. Managing Scheduled Payments

This section will assist you with viewing scheduled payments in the Office program using the Debitsuccess payment gateway.

You should view this content before you go live. 

By the end of this section you should be able to complete the following processes confidently in Office:

  • Locate and view your scheduled payments for the current week and past weeks
  • Generate payments for a group of parent accounts
  • Generate a singular payment for a parent account
  • Adjust an upcoming payment 
  • Reject an upcoming payment
  • Locate and understand the different payment statuses 
  • Set up and manage parent payment plans
  • Add payment details on behalf of a parent

For further assistance, you can click on any of the video titles which will take you to the relevant section in our Office knowledge base, which will detail the steps taken alongside images of the process.

Scheduled Payments

Generating Singular or Multiple Payments

Adjusting and Rejecting Payments

Payment Statuses

Parent Payment Plans

Add Payment Details