Release Notes: 10th September 2021

We have some exciting releases and enhancements to share with our services. 

You can add additional subscribers to our emailed release notes here.

The following features will be released on the 17th of September.



We are introducing the ability for customers to send a re-enrolment form via Office, which can then be checked and updated by the parent and sent back to the service as a digital copy. This feature will be available to customers who are using both the standard and custom enrolment forms.

Customers will be able to access a print-friendly version of both the standard and custom enrolment forms so provide paper copies can be provided when required.


Playground App 2.10.7 - Hub Guests are now visible to educators

Educators can now view all of the approved Hub Guests for a child by navigating to the child profile in Playground App.

Fixes & Enhancements

These bug fixes and enhancements are now live.


  • We have added a new QKFS Census report from our Queensland Kindy services. It can be found in Office under Reports → Attendance Reports.

  • We have removed the legacy Subsidy Vendor toggles from the Provider Settings screen. This is to address an issue where some customers were unable to edit or create fees.

  • We have fixed an issue where session bookings created from Home App were no longer being flagged on the Master Roll correctly.


  • Educators can now easily add the title of a table to the top of the table when printing.
  • Increased the size of the description field for Observations.

Scheduled Payments Cutoff Time Change

From Monday, September 13th 2021, we will be moving our daily scheduled payments cutoff time from 2pm AEST to 1pm AEST. We are doing this in partnership with our payments provider to ensure the timely submission of transactions.

Advice For Services in Greater Sydney

A $0 fee will be automatically applied in Office on Monday, September 13th 2021, for services in specific Local Government Areas (LGAs) in Greater Sydney. Full details about why this is occurring, and which LGAs are affected, can be found here. No actions need to be taken by services to enable this to occur.

Product Monthly Wrap Ups Screen_Shot_2021-09-10_at_8.46.16_am.png

Did you see August’s Product Wrap Up? As a reminder, at the end of each month, we’ll be releasing a “wrap up” article covering all of the last month’s updates to our products. These Product Monthly Wrap Up articles can be accessed in our web products by clicking the lightbulb at the top of the screen.