Logging in to Xplor, Inviting Admins and Educators


Accessing Xplor Office 

There are two levels of access to the Office/Administrator platform at https://prodadmin.myxplor.com/elc

  • Provider
  • Administrator

Provider Level Administrators

Only one person has access to the provider-level. You will be given this login on your Welcome Call, you can find the provider information under the 'Settings > Provider Settings' tab.


They will have the highest level of access, including adding CCS Approvals and viewing all services listed under that provider. They also can set up other Administrators who will have access to the services in Office.



Any one who needs administrative access to Office needs to be set up as an Administrator under the Profiles > Administrator tab.

  • Firstly, login with the Provider account login (person under User Profile).
  • Then go to 'Administrators' > 'Add'.  


When setting up Administrators, there should be a level of consistency within their profiles. 

  • Eg. 1) "SamA" [First Name, Last Name Initial] or 2) "Sarmstrong" [First Name Initial, Last Name] 

Fill out the fields and once complete, select the 'Permissions' tab from the top right of the screen to tick wanted permissions.

When finished, click 'Add' (a password will then be sent to the email provided when you set up the User).

The administrator will receive an email, asking them to create a password. They should login with their Username (not their email) and the password they set. 

All Administrators successfully added will appear on the list, where passwords can be reset or accounts deleted.



Educator Access

Educators will require logins to access the Playground App and/or playground.myxplor.com, and The Hub (if using rostering)

Please note: Make sure that any administrators are also added as educators so they are able to sign children in / out and access the app, even if you already have an admin account set up. The admin login is only for prodadmin.myxplor.com/elc and not for the Playground educator app. 

Adding an Educator

1. Add a new profile

Do this by going to prodadmin.myxplor.com/elc.

Then go to: Profiles > Educators > Add (top right-hand corner of the page)


2. Fill in the Educator Details

In the blank profile that pops up, add in the educators details, the minimum required information is a First name, a Last name, and an email. 

Press save at the bottom of the page.

Once you add their email address and press "Save", the educator will be sent a welcome email and will be able to set their password, then login through the app.