Home: Finance

Finance Dashboard

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The Finance dashboard features a centre card illustrating the amount that is either owing or in credit. Pressing on the centre card will open the statement view.

Please note that only the primary carer for the child will be able to see financial information. 

In this view, you will be able to see your child care subsidy percentage. If the subsidy percentage is 0%, an error message will display advising you of potential next steps to rectify the issue.

See CWA Agreement

Pressing on the ‘See CWA Agreement’ button will open a web browser and load the current CWA agreement attached to the child. If the CWA agreement has not yet been signed, the parent will be able to sign it from this screen.

Call Centre

Pressing the ‘Call Centre’ button will open your Phone App with the centre phone number pre-filled.

Call Centre Link

For Australian users, pressing the ‘Call Centre link’ button will open your Phone App with the subsidy hotline for Centre link pre-filled.

Change Centre

Pressing the Centre Logo in the top right will open a menu allowing the parent to change which centre financial information they are viewing. 

Non-primary Carer User

If the parent user is a non-primary carer, they will not see any financial information and will instead see an error message advising them of this.

Unstable Connection

If your device has an unstable connection to the internet, an error message will display and no financial data will load. Pressing back and returning to the financial tab will resolve the issue.

No Financial Information

If there is no existing transaction data, an error message will display.

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The statement view shows the current week, with the date range being able to be changed. You will be able to see the opening balance at the start of the date range, the fees incurred during this period, estimated subsidy and total amount due. If the date range is for weeks after your subsidy has been processed by the government, actual subsidy will be displayed instead of estimated. 

Changing Date

Pressing on the date range will allow you to select. Only Mondays may be selected. 

Downloading Detailed Statement

Pressing the ‘See Detailed Statement’ button will download a PDF of the detailed transactions which have occurred during the specified date range.

Unstable Connection

If your device has an unstable connection to the internet, an error message will display and no financial data will load. Pressing back and returning to the financial tab will resolve the issue.