The timeline should be able to be manually, allowing the parents to request for the most recent information on their children.

1. Pull down at the top of the scrollable timeline until a progress indicator appears.
2. Release and the data should start loading
3. Once completed, the most recent information should be displayed.

To manage which learning journeys are viewable on the timeline, follow the instructions below

Select all children
Parents should be able to easily select all the children they have permission to view the timeline for.

1. Tap on the top right circle icon to bring up the child selection screen.
2. Tap on ‘All children’
3. Tap ‘Next’
4. You should see learning documents for all the children that you have permission to view.

Select a child
Parents should be able to easily select an individual child to view their learning document timeline.

1. Tap on the top right circle icon to bring up the child selection screen.
2. Tap on the first child the user has permission to view
3. Tap ‘Next’
4. The parent should only see learning documents for that child.

Observations

The parent should be able to see the child’s published observations in their learning timeline.

Observations are displayed differently on the timeline depending on the information they contain.

The parent should see:

• A placeholder icon if no media is attached.
• Gallery of attached media, if any.
• Title
• Preview of the description (max 2 lines).
• The number of comments on the observation.
• Which of their children are tagged in the observation.
• The time of the observation
• The date of the observation

Moments

The parent should be able to see the child’s published moments in their learning timeline. 

Note: In the first release, moments will only be viewable by parents.

The parent should see:

• The attached media (video or image)
• Caption
• Which of their children are tagged in the moment
• The time of the moment
• The date of the moment

Parents will need to be able to view observations that their child has been tagged in. They should be able to interact with educators and the parents of tagged children through public comments.

Media

The parent should be able to view the media that has been added to the observation, if any. In an observation, there is a cap of 16 images and 1 video that can be attached at one time.

View multiple photos

The parent should be able to view all and any attached images that have been included in the post. User should be able to:

• See all images
• Swipe through the images
• Tap on an image to view it full screen

View videos

The parent should be able to view and play any attached videos and hear the sound of the video. User should be able to:

• See a thumbnail of the video
• If enabled, see the video autoplay
• Tap on the video to play full screen
• Hear the audio of the video (if any)
• Stop video playback
• Start video playback

Title and description

The parent should be able to view the title and description of the observation.

Learning outcomes

The parent should be able to view the learning outcomes that have been added to the observation.

Tagged children

The parent should be able to see their children that have been tagged in the observation as well as the first name of the other tagged children.

Feelings

The parent should be able to see the observed feeling if one was added to the observation.

Comments

The parent should be able to view the comments on an observation. These comments are from other parents as well as educators and centre staff. Comments are created in a more communal way, such as facebook or instagram, and do not act as direct messages between the parent and educator.

View comments

When viewing an observation, the parent should see all the comments on an observation. These could be from educators, other parents or from themselves.

• A comment from the logged in user should appear in a grey message box on the right of the screen.
• A comment from another parent should appear in an orange message box on the left of the screen. Only the parents first name should be visible
• A comment from an educator should appear in a green message box on the left side of the screen.

Post comment

The parent should be able to post a comment on an observation. These comments are viewable by all educators at the service, and by any parents who have children tagged in the post. These are public comments.

• Comments should post when the device is online
• New comment should show ‘Posting’ while it is being posted.

Comment fails to post

When the device is offline, the comment should fail to post. The parent should see an error saying that the comment failed and the option to try again should appear. Tapping try again should try to post it again.

View moment 

Parents will need to be able to view moments that their child has been tagged in.

Media

The parent should be able to view the media that has been added to the moment. For moments, there is a limit of 1 media item to be attached at a time. In future, this will be opened up to allow for more than 1.

Positive Scenarios

View Photo

The parent should be able to view attached images that have been included in the post. User should be able to:

• Tap on an image to view it full screen

View Videos

The parent should be able to view and play any attached videos and hear the sound of the video. User should be able to:

• See a thumbnail of the video
• If enabled, see the video autoplay
• Tap on the video to play full screen
• Hear the audio of the video (if any)
• Stop video playback
• Start video playback

Caption

The parent should be able to see the captions appear underneath the attached media

Tagged Children

The parent should see a list of children that have been tagged in the moment.

Feelings

The parent should see a feeling that has been tagged to the moment, if any.

Location

The parent should see the location that the moment was tagged against, if any.

Create Moment

Moments are a fantastic way to capture the learning journeys of your children. These moments will be combined in the learning timeline with other documentation that gets created by educators. 

To create a new moment:

1. Press on the Learning tab
2. Press on the Camera icon at the top of the screen
3. Select the type of media you would like to attach: Camera, Video, Gallery

Once you have media attached:

1. Write text under the description (Optional).
2. Add a location (Optional).
3. Tag a child (Required).
4. Press the send icon in the top right.
5. Wait for the Moment to upload fully.

Adding media from the gallery

Easily add media by selecting a photo or video you already have stored on your device. During the first moment you create, you will need to grant Home access to your media library.

1. If necessary, grant the app permission to access your gallery.
2. Select a photo or video from your gallery.
3. If you select a long video file, you may be asked to trim the length down to under 30 seconds.

Record a video

Easily record a video from within the app and attach it to a moment. During the first moment you create, you will need to grant Home access to your camera and microphone if you select this option.

1. If necessary, grant the app permission to access the camera and microphone.
2. Use the camera to record a video.

Capture an image

Easily capture a new image from within the app and attach it to a moment. During the first moment you create, you will need to grant Home access to your camera.

1. If necessary, grant the app permission to access the camera.
2.  Use the camera to capture a photo.

Parent cannot see any images in their gallery

If the parent has not granted the app access to their gallery, they may see an empty screen.

iOS:

• Go to the phone Settings app and scroll to the bottom to find ‘Home’ and select it
• Find ‘Photos’ settings and this should be listed as ‘Read and Write’
• If not, tap into the setting and select ‘Read and Write’
• Re-open Home and try again

Android (depending on device):

• Go to the phone Settings app and scroll to find ‘Apps’ and select it
• Scroll to the bottom to find Home, select it
• Scroll down to the ‘App Settings’ section and find ‘Permissions’
• Ensure that ‘Storage’ is toggled on
• Re-open Home and try again

Parent cannot take a photo or video

If the parent has not granted the app access to their camera, they will not be able to take a photo.

iOS:

• Go to the phone Settings app and scroll to the bottom to find ‘Xplor Home’ and select it
• Find ‘Camera’ settings and this should be toggle on
• If not, tap it to change it to on (green colour)
• Re-open Home and try again

Android (depending on device):

• Go to the phone Settings app and scroll to find ‘Apps’ and select it
• Scroll to the bottom to find 'Xplor Home', select it
• Scroll down to the ‘App Settings’ section and find ‘Permissions’
• Ensure that ‘Camera is toggled on as well as ‘Microphone’
• Re-open Home and try again

Location searching is returning incorrect results

Location searching and tagging is powered by Google. If there are issues and the search is not returning the results you are looking for, some tips are:

• On Android, ensure that the app has access to the devices location for better and more accurate results.
• Go to the phone Settings app and scroll to find ‘Apps’ and select it
• Scroll to the bottom to find Xplor Home, select it
• Scroll down to the ‘App Settings’ section and find ‘Permissions’
• Ensure that ‘Location’ is toggled on
• Re-open XHome and try again
• Search for an address rather than a location, landmark or place of interest
• At this point, no custom locations are supported

Moment failed to upload

Occasionally due to various reasons, moments and the media may fail to upload. Some tips and pointers to help prevent this:

• Try a different network. Sometimes the wifi may be slow, try switching to mobile data instead.
• Not all video types are supported when selecting through the gallery, try capturing a video or photo through the app instead.
• If you are trying to upload a long video, try trimming it using your default photo editing app (ie Photos, Google Photos etc) to something shorter. The uploads will fail if they take more than 2 minutes to complete.
• If you are having issues with a particular item selected from your gallery, try another photo or video instead.
• For iOS, occasionally there are syncing issues between iCloud and the photos on your device. Try uploading the photo/video from the device it was taken on