Release Notes: 29th November 2019

We have some exciting announcements, features and improvements to share with our services. 

Remember to stay subscribed to these emails to ensure you receive helpful updates on new features.

Features & Enhancements

Copy Roster Shifts

A frequently requested feature for rostering customers, now released, is the ability to copy the current week’s rostered shifts to another week.

To begin first navigate to the week you wish to copy from under Rostering > Roster Calendar. Find the ‘Copy Shifts’ button next to the educator selector to begin copying shifts.

This will copy all shifts from the currently selected week to the selected future week.

Please note: You will only be able to copy shifts into future weeks, and only to weeks which have no shifts. 


Upcoming Features

Submit Draft Enrolment

Centres using Office to manage CCS enrolments can now attempt to submit a draft enrolment to the government. Service Admins can find this by navigating to Child Care Subsidy > Government Enrolments and pressing the +Actions button on a draft.


Submitting a draft enrolment will force a draft to be checked by the government for validity. The draft may be successfully submitted, or you may see an error message from  the government outlining a range of issues with the data you are attempting to submit.

For guidance regarding any unfamiliar error, please reach out to our support team. 

Playground Document Search Improvements

In response to feedback from our users, we are in the process of updating the way that document search works on Playground Web’s planner. Services will soon be able to specify a date range for documents to be returned.

Behind the scenes, we are improving the accuracy of the results by returning documents whose titles more closely match the search term. 

We're here to help

Email Us: Get in touch with us at

Check Out: The Knowledge Base for tips or register for our Daily Training Webinars.