Office has more than 30 reports available! Select any of the report types below for more information on each report and where to find them.

Attendance Reports
Report (Location) |
Summary |
Attendance Summary
(Reports > Attendance > Attendance Summary)
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- Child sign in and out times
- Sign in and out users
- Total session fee
- Generate report based on room, or one or all children
- Choose any date range
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Roll Book & Roll Summary
(Reports > Attendance > Roll Book)
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- Summary of weekly bookings across one or all rooms
- Allows a user to report on the days children have attended, or are going to attend, based on the Master Roll bookings
- Useful if you would like to print
- Choose any date range
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Occupancy Utilisation
(Reports > Attendance > Occupancy Utilisation)
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- Find occupancy percentages for your service
- Divides occupancy percentage by day of week, room and totals the entire service
- Useful for forecasting child attendances for each day of the week
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CCS Reports
Report (Location) |
Summary |
Provider Payments Report
(Reports > CCS Reports > Provider Level > + Select a Report > Payments)
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- Detailed information on how much CCS was paid for each child
- Outlines when the CCS was actually paid
- Choose any date range
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Provider Entitlements Report
(Reports > CCS Reports > Provider Level > + Select a Report > Entitlements)
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- Summary of parent/guardian entitlements for all children
- Entitlements include
> hours per fortnight > percentage > ACCS > absence count > withholding percentage > annual cap reached
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Provider ISS Summary Report
(Reports > CCS Reports > Provider Level > + Select a Report > ISS Summary)
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- Provides a summary of an amount that has been paid for a date range.
- Only report where ISS payments can be found.
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Submissions
(Reports > CCS Reports > Provider Level > + Select a Report > Submissions)
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- This report is a summary of the status of CCS submissions for a child
- Choose any date range
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Report (location) |
Summary |
CCS Weekly Payments Report
(Reports > CCS Reports > Service Level > + Select a Report > Payments)
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- Detailed information on how much CCS was paid for each child related to a selected week, and when it was related
- Reports are generated only on a weekly basis
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CCS Weekly Submissions Report
(Reports > CCS Reports > Service Level > + Select a Report > Submissions)
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- This report is a summary of the status of CCS submissions for a child
- Reports are generated only on a weekly basis
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ISS Case Claims Payments Report
(Reports > CCS Reports > Service Level > + Select a Report > ISS Case Claims Payments)
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- Summary of how much ISS paid for selected date range
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Missing CWA Report |
- List of parent/guardians who have not signed a CWA through Home.
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CCS Notifications Report |
- Keep track of notifications from the government
- Notifications can include
> when parents confirm enrolments > when enrolments have ceased > if the government has recorded a breach
- Information is generated up to 90 days prior the date you have selected
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Contact Reports
Report (location) |
Summary |
Parent & Child Details
(Reports > Contact Reports > Select Parent & Child Details
or
Profiles > Children > Top Right > Export > Master CSV)
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- A report on all child and parent information in one report!
- All of this information is pulled from Profiles > Children
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Child Emergency Contacts
(Reports > Contact Reports > Select Child Emergency Contacts)
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- A report on all emergency contact details linked with each child and their contact details
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Educator Details
(Reports > Contact Reports > Select > Educator Details
or
Profiles > Educators > Top Right > Export > CSV)
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- A summary of all your educators and their contact details.
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Educator Qualifications
(Reports > Contact Reports > Select Educator Qualifications)
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- A summary of all educators and their educator qualifications.
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Financial Reports
Report (location) |
Summary |
Aged Debtors
(Reports > Financial Reports > Age Debtors > Input Preference > Generate)
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- Balance a parent is owing within a date period for families accounts
- Find out how long debt has been outstanding
- Reporting parameters include As at date (end of day)
- Includes:
> child and parent name > total owing (depending on date parameters selected) > parent email > parent mobile number > inactive and active children
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Detailed Accounts
(Reports > Financial Reports > Detailed Accounts > Input Preference > Generate)
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- Detailed information on a parent's account transactions
- Includes a breakdown of
> daily fees > subsidies > debits/credits > final account balances for the period
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Family Reconciliation
(Reports > Financial Reports > Family Reconciliation > Input Preferences > Generate)
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- Details any family fees or discounts less any parent receipts or refunds.
- Report parameters include Date Range.
- Useful for keeping track of fees other than booking fees.
- Includes:
> session fees > other fees (financial fees) > payments/refunds
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Financial Adjustments
(Reports > Financial Reports > Financial Adjustments > Input Preference > Generate)
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- Summarises all financial adjustments applied to accounts at a service level.
- Preview Summary: totals
- Export CSV: all raw data
- Report parameters include Date Range.
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Income Summary
(Reports > Financial Reports > Income Summary > Input Preference > Generate)
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- Income summary information on for services and providers.
- Includes:
> Financial adjustments > CCS > Session fees
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Parent Transaction
(Reports > Financial Reports > Parent Transaction > Input Preferences > Generate)
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- Different types of payments to the service including all payment methods (manual, or direct debit)
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Prior Period Adjustments
(Reports > Financial Reports > Prior Period Adjustment > Input Preferences > Generate)
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- Information on booking revenue for prior periods at a provider level
- Including
> gross revenue, discounts > net revenue > government subsidies
- Broken down by care type
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Revenue
(Reports > Financial Reports > Revenue > Input Preferences > Generate)
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- Booking revenue at a provider level
- Includes
> gross revenue > discounts > net revenue > CCS
- Broken down by care type.
- Includes revenue totals for each service.
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Service Reports
Report (location) |
Summary |
No Bank Details
(Reports > Service Reports > No Bank Details)
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- Summary of all parents who have not yet saved their bank details.
- Includes:
> parent name > email address > mobile number
- Choose the date as of a chosen date
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Wait List
(Reports > Service Reports > Wait List)
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- Summary of children who are on the "Wait List" status
- Choose the date range
- Filter by room
- Includes:
> child name > child DOB > age > enrolment start date > room name > booking days > parent details
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Active Parents Report
(Reports > Service Reports > Active Parents Report)
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- Summary of parents who have not yet set up their account
- Useful for new services
- Includes:
> parent name > indicates if parent has set password > indicates if parent has logged in
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Other Reports
Report (location) |
Summary |
Parent Balance Report
(Financial > Parent Accounts > Top Right > Export > CSV)
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- Provides a summary of parent account balances.
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Bond Payments
(Financial > Bond Payments > Right Hand Side > Export CSV)
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- Report of all bonds that have been received and returned
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Birthday List
(Dashboard: "Birthday List" widget)
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- Summary of DOB of each child
- Includes age of each child in months and years
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