Logging In
Welcome Screen
When you first open the Home app, you will see this welcome screen.
Clicking next will take you to the Login Screen.
Login Screen
Please enter valid e-mail and password here.
Clicking on will show or hide your password.
Click the orange "Login" button. If you have entered the correct credentials, you should be all logged in!
Troubleshooting login error messages
Error Message | Reason |
---|---|
"Wrong Email or Password. Try again or press Forgot password to reset it." |
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OR |
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OR |
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"Unable to connect. Try again or wait for your connection to be restored." |
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Logging Out
1. Press the Account Tab
2. Access Settings
3. Press Log Out
4. A prompt will appear, select 'Yes' to log out