B2B Device

This article will outline everything you need to know to integrate your B2B Device with Xplor Office.

  • How to Register a B2B Device
  • What information does Xplor need?
  • How to Extend your B2B device BEFORE it expires
  • How to Reactivate your B2B AFTER it expires

For any further information, please visit Managing B2B Devices through the Services Australia website.

Register a B2B Device

You will need to go through the PRODA government website to register your B2B device.

  1.  Log in                                                                                                                                                                                      Screen_Shot_2018-05-07_at_2.15.22_pm.png                               
  2. Once logged in, select Organisations (top right tool bar).                                                                                            Screen_Shot_2018-05-04_at_2.46.08_pm.png                       
  3. You should now be presented with the below screen                                                                                                    Screen_Shot_2018-05-07_at_2.54.42_pm.png                     
  4. Select your organisation from the table by clicking on your organisation's name. You should now have the Proda Org ID displayed. Write this down for use in the following steps.                                                Screen_Shot_2018-05-07_at_2.55.14_pm.png                         
  5. At the bottom of this page you should now see the B2B Devices section, this is required for the next steps. Now click on the “B2B devices” section and click on ‘Register New B2B Device’ button.                                                                                                                                                                             Screen_Shot_2018-05-07_at_2.55.45_pm.png                     
  6. Enter a device name, we suggest using the name of your childcare. If you’d like you can also add a description but this is optional.                                                                                                                                      Screen_Shot_2018-05-07_at_2.56.26_pm.png                              
  7. Once this step has been completed, write down the ‘Device activation code’ that appears for use in Office. You also have another opportunity to write down your Device Name and Org ID from this screen. The activation code will expire, so please ensure you get these to your Onboarding Office in a timely manner. They will also require the information outlined under What information is needed within this article.                                                                                                                                                    Screen_Shot_2018-05-07_at_2.18.40_pm.png 

Have more questions? Check out our CCS Resource Centre.

 

What information is needed

We need the following codes:

  • Person ID/Management & Control Person ID (This is a 10 digit number and normally starts with '01' e.g., 0127492083)
  • CCS Provider ID (Your CCS Provider ID will have 9 numbers starting with a '1', and will end with a letter. E.g., 190028378T). This is distinct from your CCS Service ID.
  • PRODA RA Organisation/Org ID (Your Org ID (Organisation ID) is 10 digits long, and only contains numbers. E.g., 3639204739).
  • Device name (new services with Office need to set up a new device name in PRODA. E.g., 'Device1Childcarename').
  • One time activation code for device (this needs to have been generated for the new device name, e.g., 6oYIX0KQI4).

     

Extend a B2B Device

Screen_Shot_2020-06-17_at_10.42.31_am.png

30 days prior to your B2B device expiring, the above message will appear within the CCS Submissions screen and Government Enrolments screen through Office. You can refresh prior to the expiry date. To extend your device:

  1. Log into PRODA
  2. Navigate to Organisation Details
  3. Select B2B Device
  4. Under Device Management select Extend B2B Device Expiry
  5. Done

Screen_Shot_2022-04-29_at_9.41.18_pm.png

This will automatically feed the new expiry date through to Xplor Office. Note: the new expiry date may take up to 48hours to update in Office.

Once updated, you will be able to view this in Office by navigating to Child Care Subsidy < B2B Device Registrations < under B2B Device/ Management & Control Personnel < Device Expiry.

 

Reactivate a B2B Device

Screen_Shot_2020-06-17_at_10.42.31_am.png 30 days prior to your B2B device expiring, the above message will appear within the CCS Submissions screen and Government Enrolments screen through Office. If you do not extend prior to the expiry date you will be required to reactivate the B2B Device as follows:

  1. Log into PRODA
  2. Navigate to Organisation Details
  3. Select B2B DeviceScreen_Shot_2020-06-17_at_10.43.28_am.png
  4. Under Device Management select Generate New Device Activation Code. This will generate a 10-digit code made up of letters and numbers (which is case sensitive).Save these details and the Device Name for later use.                                                                                                                                             Screen_Shot_2020-06-17_at_10.45.03_am.png
  5. Log into your Office platform as the provider.
  6. in Office, navigate to Child Care Subsidy
  7. Select B2B Device Registrations
  8. Under B2B Device / Management & Control Personnel click the + Actions Screen_Shot_2020-06-17_at_10.46.15_am.png
  9. Enter the 10-digit code saved from step 4Screen_Shot_2020-06-17_at_10.47.14_am.png
  10. Done.

Note: Once you’ve reactivated your device, the expiry date will be extended for 6 months. The new expiry will be listed within 48hours from being successfully activated within Office.