Adding Bank Details


Please note that only primary carers can add and update bank details. Please ask your childcare service if they have direct debit available before trying to add your bank details.

Adding New Parent Bank details:

  1. Primary carer to login via using their email and password. Click "Forgot Password" if you are having issues with logging in
  2. Select "Finance" in the left side menu
  3. Select "Auto Debit Setup" 
  4. You can choose to enter your credit card details or your bank details
  5. Read through the billing agreement, then select 'Agree'. If you have any concerns about this, please reach out to your service
  6. Once you have saved your banking details successfully, the administrator can set up the family's preferred billing schedule, or the schedule required by the service
  7. You can edit your banking details through this tab at any stage
  8. Please get in touch with the administrator if you have any issues and they will be able to assist or get in contact with support on your behalf