1. Service Set Up

This section covers the foundational processes you need to know to set up your centre in Office and manage it over time as rooms and fees are added or changed.

You should view this section before going live in Xplor. For new centres, you can also locate all our Onboarding resources here.

By the end of this section you should be able to complete the following processes confidently in Office:

Log in to Office as an Admin or Provider
Create and manage administrator accounts
Create and manage rooms
Create and manage fees
Create booking rules and manage your grace period settings
Access and share the link to your centre's digital waitlist form
Access, customise and share the link to your centre's digital enrolment form
Manually add a child and parent profile

For further assistance, you can click on any of the video titles which will take you to the relevant section in our knowledge base, which will detail the steps taken alongside images of the process.

Logging into Office