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This Week's Updates
Automatically Expiring CCS Estimates
From today, we will begin automatically expiring any outstanding CCS Subsidy estimates on parent accounts that have not resulted in government payments within a 2 week period from the start of the current week.
Any outstanding CCS Subsidy estimates that have not resulted in a subsidy payment from prior to Monday 27th of August will be expired. This will increment by one week each week.
If a parent's CCS estimate has expired, however the parent believes they are eligible for CCS subsidy payments, services will need to contact the government support desk to confirm the status of a parent's subsidy payment or attempt a withdraw and resubmit of the session report through Office.
Manually submit and withdraw CCS Sessions
From Wednesday, users will be able to manually withdraw session reports and manually run session report submissions.
Users can find this functionality under Government Rebates > CCS Submissions and upon selecting the session users can choose to either "Run Submissions" or "Withdraw Session Report".
Please Note: Submissions must be provided to the government within 14 days after the end of the week when care was provided. Submissions can be updated until 28 days after the start of the week to which the submission relates (or until the end of the financial year, if that occurs sooner).
If you are creating a new submission after the 14-day limit or updating a submission after the 28-day limit, you will need to provide a reason for the late change for assessment by the Department of Education and Training.
The late change reason can be added via the user interface within Office.
Update Enrolment Start Date
From Wednesday, users will be able to manually update the start date of an enrolment.
Users can find this functionality under Government Rebates > Government Enrolments and upon selecting the child and enrolment that is being updated, users select Actions > Update Enrolment Start Date.
Please Note: Legally, the start date for an enrolment may only be backdated to the date that a parent's written approval was signed. It cannot be backdated to prior to that, and not before 2 July 2018, whichever is later.
Update Received Enrolment
From Wednesday, users will be able to update the CRN and DOB details of any CWA enrolment that is in the "received" status.
Users will first need to update the parent and child details in their respective profiles.
Users can then navigate to Government Rebates > Government Enrolments and upon selecting the child and enrolment that is being updated, users select Actions > Send CRN and DOB Details.
Provider Level CCS Reporting
The team is working to bring provider level reporting to our range of CCS reports.
Locked Period Reporting
The team is working to bring locked period accounting options to our range of reports.
Educator Users and Permissions
We have some upcoming updates to users and permissions which will help users with multiple accounts better manage their login process.
Fees and Bookings
Upcoming changes to fees and bookings include better support for hourly session models, managing attendance and multiple sessions in one day.
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