Release Notes: 14th September 2018

 

Dear Services,

We have some exciting announcements, features and improvements to share with our services.

Remember to stay subscribed to these emails to ensure you receive the latest updates on new features in Xplor.

You can add additional subscribers to our release notes here.

This Week's Updates 

Automatically Expiring CCS Estimates

From today, Xplor will begin automatically expiring any outstanding CCS Subsidy estimates on parent accounts that have not resulted in government payments within a 2 week period from the start of the current week.

Any outstanding CCS Subsidy estimates that have not resulted in a subsidy payment from prior to Monday 27th of August will be expired. This will increment by one week each week.

If a parent's CCS estimate has expired, however the parent believes they are eligible for CCS subsidy payments, services will need to contact the government support desk to confirm the status of a parent's subsidy payment or attempt a withdraw and resubmit of the session report through Xplor.

Manually submit and withdraw CCS Sessions

From Wednesday, users will be able to manually withdraw session reports and manually run session report submissions.

Users can find this functionality under Government Rebates > CCS Submissions and upon selecting the session users can choose to either "Run Submissions" or "Withdraw Session Report".

Please Note: Submissions must be provided to the government within 14 days after the end of the week when care was provided. Submissions can be updated until 28 days after the start of the week to which the submission relates (or until the end of the financial year, if that occurs sooner).

If you are creating a new submission after the 14-day limit or updating a submission after the 28-day limit, you will need to provide a reason for the late change for assessment by the Department of Education and Training.

The late change reason can be added via the user interface within Xplor.

 

 

Update Enrolment Start Date

From Wednesday, users will be able to manually update the start date of an enrolment.

Users can find this functionality under Government Rebates > Government Enrolments and upon selecting the child and enrolment that is being updated, users select Actions > Update Enrolment Start Date.

Please Note: Legally, the start date for an enrolment may only be backdated to the date that a parent's written approval was signed. It cannot be backdated to prior to that, and not before 2 July 2018, whichever is later.

 

 

Update Received Enrolment

From Wednesday, users will be able to update the CRN and DOB details of any CWA enrolment that is in the "received" status.

Users will first need to update the parent and child details in their respective Xplor profiles.

Users can then navigate to Government Rebates > Government Enrolments and upon selecting the child and enrolment that is being updated, users select Actions > Send CRN and DOB Details.

Upcoming Releases 

Provider Level CCS Reporting

The Xplor team is working to bring provider level reporting to our range of CCS reports.

Locked Period Reporting

The Xplor team is working to bring locked period accounting options to our range of reports.

Educator Users and Permissions

Xplor has some upcoming updates to users and permissions which will help users with multiple accounts better manage their Xplor login process.

Fees and Bookings

Upcoming changes to fees and bookings include better support for hourly session models, managing attendance and multiple sessions in one day. 

Xplor Team

Email Us: support@myxplor.com

Check Out: CCS Resource Centre for CCS tips or register for our daily webinars.