This Week's Updates
The team has been made aware of some reports running slow and in some instances timing out before completion.
This week, we have implemented some performance improvements to the following reports:
- Detailed Account Report
- Aged Debtors Report
- Merged Account Report
- Income Summary Report (Financial Summary)
- Family Reconciliation Report
- Parent Transaction Report
- Financial Adjustments Report
The team are still working hard to bring more stabilisation and accuracy to our range of financial reports.
Session Report Actuals - Master Roll and Statement of Entitlement
As many services may be aware, there are three independent sources of CCS subsidy payment data currently visible in Office to administrative users and parents:
- CCS Estimates
- Session Report Actuals
- CCS Payments
After some feedback from services, to assist services in explaining the differences to parents, We are replacing Session Report Actuals with CCS Payments on the Master Roll and Statement of Entitlement.
Services will now only see CCS Estimates in the Master Roll and Statement of Entitlement which will later be replaced with CCS Payments upon the receipt of government remittance for a given week.
You can learn more about these three payment types and how they vary in the Knowledge Base.
Session Report View
Services will now be able to see the session report details for submitted CCS sessions in Office Admin under Government Rebates > CCS Submissions.
Here services will have access to the hours and fees submitted including details such as any absences or preschool sessions submitted.
MyChild Care Vacancies
Services will now be able to modify the information that Office automatically sends to the government's myChild website weekly regarding vacancies and fees.
To access these options navigate to Government Rebates > Government Registrations where you can choose to publicise vacancies and fees including which days you are advertising vacancies for.