9. How to set up Canteens?

Prerequisite for setting up canteens.

Item data must be created as each canteen product will need to link to a corresponding item, for reconciliation purposes. Each canteen product can either be associated with an individual item, or all canteen products can be associated with a single item. We recommend that all canteen products should be associated with a single item, unless additional reporting complexity is required.

 Adding a Category:

  • Log into the Admin Portal
  • Navigate to the "Canteens" Tab
  • Select "Categories" from the drop down menu
  • In the top right hand corner select "Add"
  • Select the "Associated to" drop down menu
    • If you are adding a new Campus, select "Canteen"
    • If you are adding a new sub-category to an existing Campus, then select the name of that Campus
  • To upload a cover-image, please click here
  • Enter the name of your new Category
  • Click "Create"
  • If errors occur, please address them where possible.
  • If there are errors you can't resolve, please contact helpdesk@myxplor.com

* Please note: At least one category must be added for your orders to be properly reported. The number of categories needed may vary for the number of campuses your school has.

This is an example of a school with a single canteen:

Categories Sub-Category Product
Indy Grammar Canteen Hot Food Hot Dog
  Cold Food Salad

This is an example of a school with a canteen at each campus:

Category Sub-Category Product
East Campus Canteen Hot Food Hot Dog
  Cold Food Salad
West Campus Canteen Hot Food Sausage Roll
  Cold Food

Chicken Sandwich

North Campus Canteen Hot Food

Meat Pie

 

Adding a Product:

  • Log into the Admin Portal
  • Navigate to the "Canteens" Tab
  • Select "Products" from the drop down menu
  • In the top right-hand corner select “Add”
  • Select “Item” and choose the associated billing reference
    • For information on creating an item, refer to:

https://support.ourxplor.com/hc/en-us/articles/360001592108-4-How-to-set-up-Items-Data-

  • Choose a Status for your new product
  • In the “Categories” menu, select the category of your new product
  • Enter the product name
  • Enter the price of your product
  • To upload a product image, please click on "Choose File", select the image and click open.  
  • Enter a description of your product (i.e ingredients)
  • Click “Create” or "Update"
  • If errors occur, please address them where possible.
  • If there are errors you can't resolve, please contact helpdesk@myxplor.com

 

Printing Orders:

  • Log into the Admin Portal
  • Navigate to the “Canteens” Tab
  • Select “Orders” from the drop down menu
  • Select the appropriate Campus
  • Select the date you require
  • Click “Print Labels”
  • Select your printer and confirm
  • If errors occur, please address them where possible.
  • If there are errors you can't resolve, please contact helpdesk@myxplor.com