Provider Eligible Arrangements (PEA)

In rare circumstances, an approved provider may identify a child at risk of serious neglect or abuse but, despite making reasonable endeavours, be unable to identify a parent or carer who is eligible for ACCS. 


In this circumstance, as a last resort, the approved provider may enrol the child under an ACCS - Provider Eligible Arrangement (PEA).

An ACCS Certificate OR an ACCS Determination must be in effect for the child and your service. 

Once this has been completed, you can create a Provider Eligible Arrangement (PEA) through Office.



PEAs are permitted where:

  1. the service is not able to identify a CCS eligible carer – this allows the service to receive ACCS directly for children who are considered to be ‘at risk’ and who are under the care of an individual who does not meet the eligibility criteria for CCS (e.g. the individual does not meet the residency requirements). In this rare circumstance, as a last resort, the approved provider may enrol the child under a PEA.
  2. the child is in a formal foster care arrangement – this allows a service to create a PEA for a child in a formal foster care arrangement for a maximum period of 13 weeks. The intention of a PEA enrolment in this circumstance is to provide immediate access to ACCS payments to the service while the carers of the child claim and establish their eligibility for CCS. Throughout the 13 week PEA period the service should actively encourage the carer(s) to lodge a claim for CCS and transition the child to a CWA enrolment.  

Note: if the service applies for a PEA for up to 13 weeks, they must apply for a determination following the initial six week certificate period.

There are some circumstances where a PEA must not be used:

  • There is an eligible individual caring for the child, and the child is not in formal foster/kinship care (i.e. the child is being cared for under an informal arrangement)
  • A child who is under the care of a person (other than a foster parent) under a state or territory child welfare law (e.g. a child who resides in residential care or group home).

When creating the PEA, the service will be required to specify the circumstances of the child (i.e. carer not CCS eligible or Child under formal foster/kinship care) which will determine the allowable length of the PEA.

If a provider cannot identify an eligible individual then, before the provider creates an enrolment in Office, they should contact the Department of Education, Skills and Employment,, to discuss making a ‘provider eligible ACCS enrolment’.

Should an eligible individual be identified at a later date, the provider must:

  • end the ACCS - provider eligible arrangement for the child
  • enter into a Complying Written Arrangement (CWA) with the individual and start a new enrolment

if the child continues to be ‘at risk’, give a certificate or apply for a determination (as appropriate).

Providers should also use this process if they become aware that they inadvertently used an ACCS  - provider eligible arrangement instead of a CWA enrolment.

Required Information

The following details must be provided accurately in an ACCS - approved provider eligible enrolment:

  • Child name,
  • Child DOB & CRN**
  • Enrolment start date (the date the certificate was given),
  • Whether care is expected to be provided on a routine or casual basis, or both,
  • The days and times of any routine sessions of care (if applicable), and
  • The usual fees to be charged for any routine sessions of care (or if there are none, a usual casual rate).

Where a child is considered to be ‘at risk’ and the provider has been unable to identify an eligible individual, the provider can enrol the child and submit session reports even if the child does not have a CRN or if the CRN is not known to the provider. However, ACCS (child wellbeing) payments can only be made once the child has been linked with a child CRN.

In this case, the provider should direct the child’s carer to contact Services Australia in order to obtain the child’s CRN and update the enrolment as appropriate.


For the approved provider to be eligible for ACCS for sessions of care provided to a child in this circumstance, an ACCS  certificate OR an ACCS determination must be in effect for the child and child care service for the week in which care is provided.

This type of enrolment should cease when

  • the circumstances no longer exist (i.e. either the child is no longer at risk of serious abuse or neglect, or
  • the approved provider has identified an individual who is eligible for CCS, or
  • 13 weeks has expired (for child(ren) in formal foster care arrangement.

1. Navigate to "Child Care Subsidy" > "Government Enrolments"

2. Click "+ New CCS enrolment" 

3. Click on "Complying Written Arrangement" and instead select "Child Wellbeing - Provider Eligible Arrangement"

4. Add in routine or casual sessions


5. Select the reason for the PEA, either 'Service not able to identify a CCS eligible carer' or 'Child is in formal foster/kinship care'.


6. Enter in the Start and End date for the PEA.


7. Click "Create"


8. If successful the enrolment will appear as 'Confirmed'