If the parent is viewing the booking schedule through a tablet or a mobile phone this can disturb the view of the booking schedule and make bookings appear on days that are wrong. Please check the CWA on a computer where possible.
If they are already using a computer, the centre admin can check that bookings are correct by going to:
"Child Care Subsidy"
> "Government Enrolments"
> Search for the child’s enrolment
> Click on "+ Actions"
> From the drop down list click on "Update Enrolment Schedule" and add or remove booking sessions from the calendar.
> Click "Save" and "Done
For further information, check out our CWA FAQ- https://support.ourxplor.com/hc/en-us/articles/360001579407-CWA-FAQ