Delete bookings over Holiday period

Some services on Xplor may stop operation during school holidays, or they may have a period of inactivity for a few weeks a year. During this period, a service needs to let CCMS know that you would like to pause all new enrolments if you require and also you will need to delete bookings for this period, so that parents do not incur a charge. If you are confused you can always contact the support desk and we are always happy to help.

Click here to contact support. 

To delete bookings for children at the service over the holiday period:

1. Go to the master roll. 

2. Select the children you would like to delete bookings for. Do this by clicking the box at the top of the master roll to select the entire list of children. Alternatively, click the box beside their picture to select smaller groups of children. See the picture below for details.


3. Once you have made your selection, then click "delete bookings".

4. In the pop up box, enter the start date and end date of the holiday period. This will signify the period of bookings you would like deleted. Select the days you would like the bookings deleted for -  "Mon Tues Wed Thurs Fri". Then select "Every week" in week type for consecutive weeks to be deleted. Then press "Save" and the bookings will be deleted for that period.


Got further questions? Click here to learn about:

- Making holiday bookings

- Master roll bookings 

- Dashboard booking notifications

- Setting up different types of care in Xplor