We have some exciting new features and improvements to share with our services.
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CCS Provider Transition
CCS Provider Transition is now open to all of our customers.
If you have already received your Call to Action from the government and would like to begin the process, start by viewing our online transition guide.
Also, watch out for our CCS webinars and communications over the coming months to stay up to date with the latest CCS news. You can also learn more on the website here.
This Week's Features
Last week, We announced our brand new statements which are easier to understand, better designed and have added support for CCS.
Throughout the week We have been busy enhancing our statements from the valuable feedback that our parents and services have provided.
Note: Services can generate a new look statement by clicking Financial > Accounts > Statement > Detailed Statement.
The 'email' button will continue to send the old look statements via email to parents, and will be updated over the coming weeks.
We have also taken the decision to remove the 'print' button. To print a statement, instead click on the 'Detailed Statement' button, select a date range and print off the statement's PDF file.
It is important to note, services and parents may notice a difference in the transactions listed in both the old and new statements, this is due to our new and improved accounting format.
Parent's scheduled payment amounts will remain unchanged with the new look statements.
International Currency Support
We are pleased to announce support for international currency and numbering formats for all our international customers in Office Admin.
International currency is applied at both the provider level and can be overridden at a service level.
To begin applying a new currency format first set the provider-level currency by accessing User Profile > Provider Details > Currency.
You can then set the currency format at the service-level by accessing Profiles > Services > Select a Service > Service Details > Currency.
The international currency feature also includes regional numbering formats for thousands separators and decimal separators.
We are working on new methods of applying discounts to a child's fees which will allow for greater reporting of discounts applied across services.
New CCMS/CCS Navigation
You may notice some changes to the menu. This is to facilitate the move to CCS and provide access to both CCS and CCMS in one area of the application.
As well as new menu changes, you will also be seeing new menu items appearing. Don't panic, we will announce each change individually and explain exactly what the change is and how it might impact you.
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