9th May 2018
We have some exciting new features and improvements to share with our services.
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New CCMS/CCS Navigation
Over the coming weeks you are going to be seeing some changes to the menu. This is to facilitate the move to CCS and provide access to both CCS and CCMS in one area of the application.
As well as new menu changes, you will also be seeing new menu items appearing. Don't panic, we will announce each change individually and explain exactly what the change is and how it might impact you.
This week you will notice an additional menu item titled 'Government Enrolments'. From here you can view all the enrolments for the particular service you are viewing the page from. You can now easily view both the profile and all government enrolments for a particular child, including formal and informal and any warnings such as overlapping enrolments.
If the data you are viewing seems incorrect or out of date, you can simply click the 'refresh' button in the top-left corner of the page, to get the latest data directly from the government.
This new page is generated from the new government integrations tool that we have been building to support Jobs For Families (CCS) this coming July.
Dashboard Widget Enhancements
We have made some small tweaks to the dashboard widgets, enhancing the look and feel and including comma separators for large numbers.
New 'Help' Navigation
We will be making some changes to the way that you seek for help using our products.
The black 'Help' button at the bottom of all pages will soon redirect you to our extensive Knowledge Base, complete with simple online guides, tips and tricks to help find an answer sooner. Live chat is still available from our knowledge base in the bottom right corner of the screen.
Room Shuffling Enhancements
We are working on enhancing room shuffling for Before and After school care ensuring that children always appear in the correct rooms at the correct times.
We will be changing our statements that are sent to parents to make them easier to understand, better designed and adding support for CCS related requirements.
We are working hard to ensure the transition to the new Child Care Subsidy format under the government’s proposed CCS is as smooth as possible for all of our customers.
Be sure to watch out for our CCS webinars and events over the coming months to stay up to date with the latest CCS news. Or learn more on the website here.
Email us: [email protected]
Call us: 1300 014 428