Booking Notifications

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What are the notifications on Prodadmin? 

The notifications that appear on Prodadmin come directly from your parents through their Home app or educators via the Playground App.

Parent Notifications from Home App

Parent notifications will occur if mobile bookings are toggled off in the mobile settings, as all bookings will need to be confirmed by the administrators before entering the Master Roll. The bell in the top right corner of the page indicates how many notifications are awaiting action. This is one way that parents can communicate directly with the service to notify you of the following activities:

  • Late drop off
  • Late pick up
  • Absence
  • Holiday
  • Request extra day

Parents can use their app login to request for bookings to be made/changed. These will appear as requests on the administration notifications tab and will need to be actioned by administration. 

Educator Notifications from Playground App

Educator notifications will be generated when an educator marks a child as absent on a day that the child had a booking. For these notifications, there is no action required from you. You may click on the notification to view specifics about the absence as well as any notes attached to the marked absence, if they were added by the educator. Then, you can simply click "Mark as Read" to remove the notification from the list.

Actioning Booking Notifications

When a booking notification comes through, the count next to the notification bell will increase. Click on the bell to see the notifications.

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To action a booking, click on the notification and a pop up box will appear. Complete the following, depending on the request type:

  • Booking Requests: Select the room and fee type > Preview > Review the booking(s) > Save booking. This will automatically add the booking to the Master Roll. 
  • Absence Requests: Select the relevant absence reason > Preview > Update booking. This will automatically update the booking to an absence.
  • Holiday: Preview > Select the bookings > Update Booking. This will automatically update the booking to a holiday type in the Master Roll. 
  • Late Drop Off: Acknowledge. No further action is required. 
  • Late Pick Up: Acknowledge. No further action is required. 
Rejecting Booking Notifications

To remove notifications, select the notification and select 'clear notification' in the pop up. This will notify parents of the rejection. No changes will be made to the bookings. 

Sorting & Bulk Archiving

You can filter the notifications by type and by period including day, week and month.

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Filtering by type
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Filtering by date

The order of notifications will now show the most recent notification to the oldest. The most recently actioned request will show up first in the list.

You also have the ability to bulk archive notifications using the Archive button. To enable the Archive button, you must add a filter on the notification type. 

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You can use the Archive button to clear notifications that are older and no longer require your action, for example a range of extra day requests that have passed which you would like to clear from your list. Make sure to action all of the notifications you'd like to respond to directly before archiving as once a bulk archive is complete, the archived notifications will no longer be available.

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