Not getting notifications on Xiaomi device?

WARNING 
The Educator Care App is being retired. Download the NEW Playground App

 

xiaomi_logo.jpg

 

One of the useful features found on Xiaomi devices is the ability to set "Autostart" permissions for each app. This allows the device to extend its battery life when an app is not in use. However, the tradeoff is that you may be missing out on some push notifications if you have closed the Xplor app. To rectify this, you will need to allow Xplor to be on the exception list for Autostart.

 

autostart1.jpg

To do this, launch the Security app from the home screen

 

autostart3.jpgautostart2.jpgautostart4.jpg

Tap on Autostart > Permissions > OK

 

autostart5.jpg

Check that Xplor is enabled. This will ensure that the app is whitelisted and is allowed to autostart again even if it is closed.