Service Details

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- Located on the top left corner on a parent statement
- Service details can be edited in Settings > Service Settings > select service
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Statement Summary

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- Includes the parent’s CRN, the statement period and the date that the statement was generated.
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Direct Debit Summary

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If a parent uses direct debit, a scheduled payment status will appear in this section. The statuses include: upcoming, submitted, completed, rejected, rejected by payment gateway, no scheduled payments, no payment details saved.
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How to Pay

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- A quick overview of their payment options via Pay Now or Direct Debit with information on how to add their bank details
- This will only appear if the parent has not saved their payment details.
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Parent Details
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- Includes the name and address of the person to whom the statement is issued.
- Information pulled from Parents > Parents/Guardians.
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Account Summary

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- Opening Balance: date that the statement was generated from (normally it is the date of the first transaction of the statement)
- New fees and charges: transactions on the 'Debit' side - this includes session fees and other fees
- Payments/refunds: transactions on the 'Credit' side - this includes payments made by parents, and CCS payments
Closing balance will show either owing or in credit
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Child Summary

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Transactions List
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- A list of any transactions such as fees, discounts, subsidies and payments against this account for the period.
Showing in order of newest to oldest
The fee name will now show
- This is always the most up to date version of the statement
- Read this article for a breakdown of common line items: Reading Parent Statements: Transaction Items
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Session Summary

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- A list of all the sessions, fees and attendances for all children in this account for the selected statement period.
If a child is absent on the day, it will show a 'Y' in the absent column
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CCS Summary

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- List of CCS actual payments for the period paid to the service and/or to the parent.
- This will display the daily subsidy payment received for each session, the session hours, hourly fee, ACCS (if applicable) and the GAP payment.
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- List of CCS actual payments for the week paid to the service.
- This will display the full fee, hours charged, subsidised hours, CCS %, CCS paid, ACCS paid (if applicable) and the GAP payment.
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Bond Summary

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- A table summarising bond amounts paid to your service and bond amounts returned to your account on a child level.
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Service Notes
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- A personalisable section that can be updated in Settings > Service Settings > select service > Service Details > Scroll down > Statement Text: edit here
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