Managing permissions (aka hierarchies)

Admin users are set up with specific account permission settings, which are controlled by the provider administrator account.

To set up permissions for Users:

1. Login with the primary ELC user account at, which would be the first login created for the provider.

2. Click 'Profiles' > 'Administrators' > Here you should be able to see all the accounts set up as a User at your services. Select "Add" (to create a new user) or select pre-existing user from the list.


3.Toggle to the Permissions tab. 


4. Tick wanted or unwanted permissions as desired.


5. When done, click 'Update' at the bottom of the screen.Screen_Shot_2018-10-04_at_1.38.32_pm.png

Please note that permissions only apply to ELC admin users. ELC users login at; admins have access to the entire service at