Parents have two methods of signing in and out:
- The mobile app and The HUB.
The Hub
The Hub is designed to be used on a tablet at the entrance/exit to your child's service.
Simply tap 'Parent sign in' on the "Welcome to Earth" page and follow the prompts.
The first time you sign in you will be asked to set up a PIN and enter in your mobile, which you will use for future sign ins when at the Hub.
Click here to learn more about setting up your pin.
Note: Please ensure your mobile number is typed in correctly when setting a PIN. Often parents type in a number with one digit wrong, and the next time they sign in it comes up with 'invalid credentials'.
Click here to learn more about error messages on the HUB.
Click here to get a step-by-step guide on signing in and out of the hub.
Signing in for the first time
Regular parent sign ins
2) The App
You may receive a push notification when you enter the service to prompt you to sign in or out.
You can do this directly from your mobile device if your Bluetooth is enabled and you have allowed Xplor to use your location services.
Alternatively, open the app and swipe right to show the menu bar and then tap ‘Sign In and Out’:
Tap and hold the location icon on the right side of the screen for the child you wish to sign in or out.
Once signed in, the child's picture will switch from black and white to colour and vice versa.
Sign in/out Approvals
If someone else has signed your child in or out, you will receive a notification in the 'Approvals' section and you will be asked to approve it.
Note: The Approvals section is for you to approve sign ins and sign outs done by others as a regulatory requirement and also is great for keeping track of your child's movements!
Click here to proceed to Lesson 3: Viewing and posting on the timeline