Parents have two methods of signing in and out:
- HUB (tablet at reception) - find the instructions here
- Mobile app
Child sign in/out (step by step)
Note: speak to your Centre Manager before attempting to use this feature. Not all services have opted to use mobile sign ins/outs
When you arrive at the service, open the Care app. You may receive a push notification when you enter the service to prompt you to sign in or out.
If these doesn't appear, follow our troubleshooting steps.
Alternatively, open the app and swipe right to show the menu bar and then tap ‘Sign In and Out’:
Tap and hold the location icon on the right side of the screen for the child you wish to sign in or out.
Once signed in, the child's picture will switch from black and white to colour and vice versa.
Sign in/out: "Xplor Approvals"
If someone else has signed your child in or out, you will receive a notification in the 'Approvals' section and you will be asked to approve it.
Note: The Approvals section is for you to approve sign ins and sign outs done by others as a regulatory requirement and also is great for keeping track of your child's movements!