Normally, attendances in Office are captured with the digital sign in/out through the Hub or the mobile app.
If you need to manually sign a child in or out, you can do this from the Master Roll. You can add multiple attendances to the same session if required.
How do I remove an attendance?
How can I see what times a child has attended my service?
Attendances can be added to a new single booking or an existing single booking.
- Log into Office and click on Master Roll
- Find the child and booking that you wish to attendances to
- To add an attendance, click the +Add button
- Fill out a sign in and out time, select the educator and add a note if applicable. You can click the + Add button again if you wish to add any additional attendances.
- Click Update
From the bookings screen, you can click the Remove button to delete the selected sign in and out. 
You will receive the following warning message that you will need to acknowledge before proceeding:
You can view this information by either clicking on the booking, viewing the Attendance History or hovering your cursor over the session on Master Roll as shown in the example below:
Some of the attendances have fields that are 'greyed out'. Why is that?
Some fields in Office cannot be updated on a booking. For example, notes from educators in Playground are also read only. This is to keep consistency in the shared data across Office, Playground and Home.
Admins in Office can remove attendances if required, even if it is created by a parent.
A summary of all the sign in/outs for a child can be found in multiple parts of the platform. These can generated for all children or on an individual level. The following page runs through the places these summaries can be pulled from and what each one includes.
The attendance summary report provides a detailed list of all bookings for a specified period of time. This report has all the bookings, not just those attended. The report includes the child name, room, fee type, fee amount, as well as the digital attendance information where applicable.
To generate the report, go to Reports > Attendance Reports > Attendance Summary. Filter by service, room, child and dates, relevant to your needs. Click 'Generate Report'. This will download a CSV file that can be opened in Excel.
On all parent statements is a Session Summary. This is a list of all the sessions for the children on the account. It includes data on the session start and end time as well as the attendance start and end times.
To download a parent statement, click Financial > Parent Accounts > Find the parent > 'Statement' > Download Parent Statement. This will generate a PDF download of the full statement. The session summary can be found towards the bottom of the statement.
A summary of attendances for a child can be found on their profile. This includes all information relating to those attendances including:
- The date and times of the attendance
- The room the session was in
- The total hours the child attended
- Who signed the child in and out
- The device through which the child was signed in and out
To access this information, head to Profiles > Children > Find the child in the list > Click their name > Attendance.