How to remove iCloud / iOS activation lock?

Apple's iOS activation lock is a feature found in Apple devices that prevents theft. However, if the device needs to be handed over to a new user, you would have to first disable the "Find My iPhone/iPad/iPod" settings. For best practice, it is better to entirely remove the Apple ID logged into the device.

 

If you have the access to the device

Settings > Apple ID > Sign Out

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If your screen differs from the screenshots above, it is possible that you are on a previous version of iOS. If that is the case,

Settings > iCloud > Sign Out

 

If you don't have access to the device

Visit www.icloud.com and log in with your Apple ID. Click on the Find iPhone icon.

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Navigate to the top of the screen and click on the iPod/iPad which you have returned and Erase iPod / Erase iPad

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It will prompt you to enter your Apple ID. It may also prompt to ask you to answer your security questions.

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Click on Erase iPod / Erase iPad. It will prompt you to enter your Apple ID password. Only after you have removed the device it will be removed from your account.

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