Part 1: Preparation

Once you've signed up for Xplor and gone through the Introduction page, it's time to start preparations.


  • Internet connection

Your service will benefit from a reliable internet connection. The standard broadband or fibre (i.e. NBN) connection will suffice. 

  • Wifi router

The type of router can affect internet performance. We recommend using a gaming router, which is available at local electronic stores.

For more information, including recommended devices and speed testing, please see our Wifi FAQ page


  • Web login

Xplor is optimised for Google Chrome (free download), but works on popular web browsers like Safari, on Windows, Mac or Linux.

  • App login

Xplor is available for Android and iOS (free downloads). 

Be sure to use a recent generation operating system of Windows, Mac, Linux, Android, and/or iOS.


Computers and laptops require an Intel Pentium 4 processor or later that's SSE2 capable.

Tablets and smart phones will support Xplor as long as the device supports the operating system.

Note that a tablet is recommended to run the Xplor Hub.

Introduction Materials for Parents and Staff

We want your educators and parents to be excited and informed about the rollout.

Please speak to your Onboarding Specialist to obtain access to parent materials.

Click here for the service introduction materials


Next step is Lesson 2


Need support?

Xplor's help desk is available from 7am - 7pm AET on weekdays (excluding public holidays) at or through live chat by clicking the orange 'Help' button at the bottom corner of your screen in Xplor.


Have more questions? Check out our Training Overview