Preparing To End A Child's Enrolment
1. Firstly remove any bookings after the child's end date from the Master Roll.
2. End the child's Xplor enrolment end date. You can do this by going into Profiles > Children > select child's profile > add 'End date' > Save. This will prevent further sessions from automatically being submitted to the government.
NOTE: CCS will not be paid for absences before the child's first physical day of attendance or for absences after the child's last physical day of attendance. Ensure the parent is aware subsidy will only be paid up to the child's last day of attendance.
Options For Ending CCS Enrolments
There are two options when ending the CCS enrolment end date. It is a business decision as to which option you would prefer.
OPTION 1: Set the CCS enrolment end date AFTER the child's last booked in session
This is the recommended option to ensure that the final automatic submissions get processed.
Once the CCS has been paid for the last week, you can go back and set the CCS enrolment end date.
OPTION 2: Set the CCS enrolment end date in advanced
This is recommended if you are aware of a child being absent for their last session. This will prevent CCS from being paid for the last absent day/s, then later on being withdrawn again.
E.g. A parent has informed you in advance that their child's last day will be on Thursday the 19th of September. The child has does not attend their last session, therefore CCS should not be paid. In this scenario, it is best to end the CCS enrolment before weekly automatic submissions are processed.
NOTE: For OPTION 2, set the end date to be on the Sunday after their last day so submissions still are processed on the Friday.
Setting the CCS enrolment end date
To end the enrolment, navigate to: Child Care Subsidy > Government Enrolments > select child > + Actions > End CCS Enrolment > Set the end date > Save
NOTE: The end date cannot be set in the past. If 'invalid date' displays, check the date is the current day or later, and try save once again.