CCS: Cessation of Care

    1. Firstly, end the child's Xplor enrolment end date so that bookings are removed after this date. You can do this by going into Profiles > Children > select child's profile > add 'End date' > Save.. This will prevent further sessions from automatically being submitted to the government.

    2. CCS will not be paid for absences before the child's first physical day of attendance or for absences after the child's last physical day of attendance.

      You have two options when ending the CCS enrolment end date. It is a business decision as to which option you would prefer.

      OPTION 1: Set the CCS enrolment end date AFTER the child's last booked in session

      This is the recommended option to ensure that the final automatic submissions get processed.

      Once the CCS has been paid for the last week, you can go back and set the CCS enrolment end date to be their last day of care

      OPTION 2: Set the CCS enrolment end date in advanced 

      This is recommended if you are aware of a child being absent for their last session. This will prevent CCS from being paid for the last absent day/s, then later on being withdrawn again. 

      E.g. A parent has informed you in advance that their child's last day will be on Thursday the 19th of September. The child has does not attend their last session, therefore CCS should not be paid. In this scenario, it is  best to end the CCS enrolment before weekly automatic submissions are processed. 

      NOTE: For OPTION 2, set the end date to be on the Sunday date for that week so that automatics submissions are not affected for the child.
      E.g. If a child's last absent day is Thursday 19th of September 2019, set the end date to be Sunday 22nd of September 2019.  If it is not set on the Sunday, it is likely that submissions will not automatically be processed for the week, resulting in no CCS payments for the last week. 
    3. Setting the CCS enrolment end date

      Child Care Subsidy > Government Enrolments > select child > + Actions > End CCS Enrolment